FAQ's - Frequently Asked Questions

What type of Windshield Damage Can be Repaired?
We can repair chips up to the size of a dime/quarter.

Will the repair make the crack completely invisible?
No. The repair should make the crack look 70-95% less noticeable.

What is your lead time? How soon can you be at my home or office?
The majority of our work is done on a same day or next basis. If you call before 12 pm we can most likely be there that afternoon. However if you call the day before it helps us in our scheduling and it will ensure you get your preferred time slot.

How long Does a Windshield Replacement Take?
The average replacement takes about an hour to complete.

Can MasterGlass bill my insurance company directly?
Yes. We can work with all major insurance companies. It is important that you call us first before calling your insurance company. This will prevent you from being illegally steered to another glass shop that does not guarantee crack repairs, and that may use a cheaper quality glass and adhesive.

Still have questions? Call 800 789 1256. Our friendly customer service team can quickly answer any questions you may have. We are here to serve you, and welcome the opportunity to be of service.

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